FAQ

PRODUCT FEATURES

What features do Lucyd smart glasses have?

Lucyd smart glasses come with Bluetooth, touch controls, built-in speakers, microphones, and prescription lens options.

Can I use voice commands with the glasses?

Yes, Lucyd smart glasses support voice commands to answer calls, play music, and activate virtual assistants.

What is the battery life?

The glasses provide all-day battery performance, depending on usage intensity.

MAINTENANCE

How do I connect the glasses to my phone?

Activate Bluetooth on your phone, turn on the glasses, and pair them through your device's Bluetooth settings.

How do I clean my smart glasses?

Use a microfiber cloth for lenses and a soft damp cloth for the frame. Avoid submerging the glasses in water.

What happens if the glasses don’t connect?

Ensure they are charged and in pairing mode. Restart both the glasses and your device before attempting again.

TROUBLESHOOTING

Why is the audio not working?

Check the Bluetooth connection and ensure the glasses are charged. Also, confirm volume levels on both devices.

How do I reset my smart glasses?

Press and hold the power button for 10 seconds to perform a reset.

What should I do if the touch controls are unresponsive?

Clean the touch panels and restart the device. If issues persist, contact customer support.

ORDERS & WARRANTY

What is the warranty policy?

Lucyd offers a one-year warranty covering manufacturing defects.

Can I return the glasses if I am unsatisfied?

Returns are accepted within 30 days of purchase if the product is in its original condition.

How do I track my order?

Log into your account on the website and check the “My Orders” section.