Política de envío
Here’s a generic Shipping Policy you can use for your Shopify store:
Shipping Policy
At [Your Store Name], we are committed to providing you with the best shipping experience. Please review our shipping policy to understand the process, timelines, and terms.
Processing Time
- Orders are typically processed within [X] business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped, including tracking information where applicable.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times vary based on your location and the selected shipping method:
- Standard Shipping: [X-Y business days]
- Express Shipping: [X-Y business days]
- International Shipping: [X-Y business days]
Shipping Locations
- We currently ship to [list of countries or regions].
- [Note any exclusions, e.g., “Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses.”]
International Shipping
- Import duties, taxes, and customs fees may apply to international orders. These charges are the responsibility of the customer and are determined by the destination country’s customs office.
- Delays may occur due to customs clearance.
Order Tracking
- Once your order has shipped, a tracking number will be provided to you. You can track your order through the [carrier’s website or your account page on our store].
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at [Your Support Email] within [X days] of delivery. We will work with the carrier to resolve the issue.
Shipping Delays
- Shipping delays may occur due to unforeseen circumstances such as weather, carrier issues, or holidays. We appreciate your patience and understanding.
Contact Us
If you have any questions about our shipping policy, please reach out to us at:
Email: [Your Support Email]
Phone: [Your Support Phone Number]